THE SANNIMASTER MARKETHUB
Sannimaster MarketHub is an ICT and Ecommerce company that provides Escrow service to buyers and seller through a secure and seamless path, bridging the trust-gap between sellers and buyers. It serves as a trusted middleman for managing payments between the two parties,
Sannimaster MarketHub was incorporated in 2020. It is founded by SANNIMASTER GROUP.
Sanni m. ikhanaede
CEO/President
A former Field Officer at Edo State Public Works Volunteer (PUWOV). Sanni was the National Programme Coordinator at the Department of Management Information System (M.I.S) at Centre for Newlife Development (Microfinance) with 8 years experience and a Graduate of Auchi Polytechnic Auchi, from the Department of Computer Science.
Frequently Asked Questions
When are funds release to to the seller?
Sannimaster.com releases funds to the Seller when the Buyer confirmed satisfactory of the products and/or services or after the default Inspection Period (5 hours) has expired or when the inspection period sets by both parties has expired.
Who pays the Sannimaster MarketHub fee?
Here, the Buyers and Sellers determine which party is responsible for the Sannimaster MarketHub fees.
The Buyers and Sellers can agree to one of any of these three payment options below:
-
Buyer and Seller each pays 50%
-
Seller pays 100%
-
Buyer pays 100%
What I ordered vs what i got
When what you order is different from what you get (i.e Colour, Size, Design, Model e.t.c), the expenses of returning the product rely on the seller (i.e if found wanted).
what happen when a transaction is unsuccessful ?
A refund is made to the buyer with a processing fee 2% deduction
How long is the Inspection period?
The Inspection Period is the period of time the Buyer has to examine the goods, once received. This is set and agreed upon by both parties (i.e the buyer and seller).
What if there is a disagreement during the transaction? What is Sannimaster MarketHub dispute resolution mechanisms?
A dispute is initiated when the Buyer returns an item/product(s) to the Seller and the Seller rejects the item/products based on it state or whatsoever.
If a Dispute is raised during a transaction, all parties involved in the transaction will be advised to exercise a 14-day Negotiation Period to resolve to a solution, or they can reach/contact a third-party arbitrator to solve the dispute.
What happens when inspection period is not stated by both parties?
We release money to the seller after five (5) hours after the delivery of the item
Sannimaster.com releases funds to the Seller when the Buyer confirmed satisfactory of the products and/or services or after the default Inspection Period (5 hours) has expired or when the inspection period sets by both parties has expired.
Here, the Buyers and Sellers determine which party is responsible for the Sannimaster MarketHub fees.
The Buyers and Sellers can agree to one of any of these three payment options below:
-
Buyer and Seller each pays 50%
-
Seller pays 100%
-
Buyer pays 100%
When what you order is different from what you get (i.e Colour, Size, Design, Model e.t.c), the expenses of returning the product rely on the seller (i.e if found wanted).
A refund is made to the buyer with a processing fee 2% deduction
The Inspection Period is the period of time the Buyer has to examine the goods, once received. This is set and agreed upon by both parties (i.e the buyer and seller).
A dispute is initiated when the Buyer returns an item/product(s) to the Seller and the Seller rejects the item/products based on it state or whatsoever.
If a Dispute is raised during a transaction, all parties involved in the transaction will be advised to exercise a 14-day Negotiation Period to resolve to a solution, or they can reach/contact a third-party arbitrator to solve the dispute.
We release money to the seller after five (5) hours after the delivery of the item
OUR AIM
Bridging the trust-gap between the Seller and the Buyer through a seamless online transaction between buyers and sellers
VISION
To promote sales and build a trust-base online business transactions society